Describes what is customary in the market for sales and customer support.
Last Published: 11/15/2018

PROJECT PROCUREMENT

On January 1, 2016 the AfDB Group implemented a comprehensive reform of its procurement system to reflect a “value for money” model that will give borrowers the flexibility to design projects, and select contractors based on factors other than cost. This should benefit U.S. firms capable of demonstrating value across the entire life cycle of a project, including after-sales service, training, and other forms of support key to the long-term success of a development project.

CORPORATE PROCUREMENT
The AfDB itself runs a competition for consulting and advisory services, often in relation to other AfDB Group funded projects. These competitions are run through the Vendor Kiosk Portal. Resulting contracts are for services that require a high degree of communication and collaboration with key stakeholders. Excellent customer service and support are often critical to a successful bid. This goes “hand-in-hand” with the AfDB’s business culture of local involvement and cooperation.

PRIVATE SECTOR SOLUTIONS
The Private Sector Department’s mandate is to work with the private sector to address development challenges. Success in partnering with the Private Sector Department often depends on the ability to demonstrate a proven track record of partnering for development success over time, and a long-term commitment to all stakeholders involved in a proposed venture. Projects that address the Private Sector Department’s Areas of Focus, as well as the AfDB’s High Fives Goals are preferred and are more likely to succeed. 
 

Prepared by the International Trade Administration. With its network of more than 100 offices across the United States and in more than 75 markets, the International Trade Administration of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.